Since June 2009
Outsourcing is a strategy by which an organization contracts out major functions to specialized and efficient service providers, who ultimately become valued business partners. And in some cases, outsourcing involves the transfer of employees from the company to the outsourcing company.
Our Professional pride is to accept challenges
Customers want a flexible outsourcing partner who will introduce innovation into their processes, help them manage both costs and service and use relevant and emerging technologies. They also want someone who understands their specific requirements and their business.
Best way to approach a problem is insight
In the past, outsourcing was all about lowering your costs. Today, it's just as much about delivering value. A first key step is knowing you have to wrestle with the tension between having provider support both cost and value.
Getting to goal with stategy
At its core, the outsourcing industry rests upon an old business model based on flexibility and cost reduction that also account either for the predictable patterns of technology adoption or for the demands customers face for providing more 'value' and 'service' rather than simply reducing costs for their customers.
Perfect pratice give perfect results
Outsourcing is a good business strategy. It improves efficiency, cuts costs, speeds up product development, and allows companies to focus on their “core competencies.” And for the most part, they are right. Outsourcing has helped American companies deal with the destructive forces of globalization; that is, the intensification of competition and the price and profit erosion associated with it. For some companies, outsourcing has made the difference between staying in business and going out of business.
The ideal partner thoroughly understands your business processes, both the visible and invisible parts of them; seeks to understand the changing customer needs in your marketplace and innovate in response to them; and works with you to figure out how to take advantage of emerging technologies and standards to help your business.
Conduct workshops to illuminate the invisible: The undetectable exceptions, the workarounds and the embedded business logic in applications that culminated over time must be identified up front. Conduct experiential workshops to understand the experience of all those involved -- people, processes, assets and technology.
Work to bridge everyone involved in outsourcing effort: Marketing people, management people, operations people, IT people and outsourcing people can all be in the same meeting, yet come out thinking they agreed to do entirely different things. We need what's called "a common DNA of execution" to let everyone align themselves in the pursuit of the same goal.